24/7 · van ~18 min out

About

A town whose locks were made to be opened.

One van, out to any door at any hour: a bronze case in a downtown door that turns halfway and stops, a porch door whose only key went missing two owners ago, an office above a shopfront that changed hands on Friday, a padlock on a shed by the water that has not opened since the winter. Levers, springs, cylinder stock and a key machine ride with the van, so a case that can be kept goes back in the same afternoon. This is how a call runs.

Mount Wanda service van at dusk

Mount Wanda Lock Works covers Martinez and the towns around the strait from a van, working out of the old center near Main Street. The name belongs to the hill standing over the south side of town. Eight neighborhoods sit inside the city and the van reaches them in 10 to 27 minutes: Downtown Martinez about 10, the waterfront and marina 13, Alhambra Heights 15, Muir Station 17, Vine Hill 19, Morello Park 21, Alhambra Hills 24 with its longer driveways, and Virginia Hills 27 at the far south edge. Eighteen minutes is the average. Pacheco, Pleasant Hill, Concord, Lafayette, Benicia across the bridge and Hercules get the same price list, at 14, 18, 21, 24, 26 and 29 minutes. Somebody picks up at four in the morning, on a Sunday, and on the Fourth of July.

The idea behind this business fits in one line: the locks in this town are older than the locks anywhere near it, and old locks were built to be opened, cleaned and put back. Martinez has been the county seat since the nineteenth century, and the center it grew is late Victorian and Edwardian, with deep porches, bay windows and turned posts above brick and timber shopfronts. In the edge of those doors sits a cast bronze body rather than a cylinder in a hole, and inside that body are levers, springs and a bolt that a person can service on a cloth in twenty minutes. What stops them is grease gone hard, grit that came in through the keyhole, and paint. Paint deserves its own sentence, because the cut edge of a leaf downtown shows the coats stacked one on the next like a section cut through a wall, and that same paint has narrowed the rabbet until a bolt leaving the lock correctly has nothing left to land in. So the first things out of the van here are a scraper and a screwdriver, not an order form. Where a door genuinely has to resist somebody, a modern cylinder goes on and that gets said in plain words rather than avoided. Running alongside the old center is the other half of the work, because a county seat is a working town: offices around the courthouse, shops on Main Street, sheds and yards by the water, and the plants east of town whose gatehouses never close. Those doors want master systems, exit devices, shopfront hardware and keys that can be changed between shifts.

One price list covers the whole city, and the $89 visit is a component of every number on it rather than a line waiting at the end. Getting back into a house is $125 to $229, into a car $99 to $189, into a shop, an office or a yard building $135 to $245. After a forced door, putting the jamb, the keeper and the lock back is $165 to $429. Rekeying is $27 to $44 a cylinder, and cylinders after the first sit at the bottom of that range because the trip is already paid for. Hardware work is $119 to $315, and that same line pays for pulling a bronze body, servicing it and refitting it. A keypad or app lock is $185 to $459, a safe opened $189 to $509. On the commercial side, exit devices run $289 to $739 a door and shopfront hardware $152 to $449, while master key systems and access control carry no published range, since both get counted opening by opening on site and quoted afterward. For vehicles: a key $149 to $399, a fob $95 to $189, an ignition $175 to $435, motorcycle keys $119 to $275. The clock adds $45 from 8pm and $85 from midnight, folded in while you are still deciding. Ninety days on the labor, and that covers a rebuilt case and a moved keeper as squarely as a lock out of a carton. Two things stay off the list on purpose: garage door springs, cables, panels and opener motors. That is a different trade, and you hear so on the call instead of after a van has arrived.

The Case Comes Apart First

Four rules that do not change between a Main Street shopfront, a Victorian on the Alhambra Heights slope, a rented flat by the station and a steel man-door in a yard by the water. Ninety days on the labor, showing on the receipt as a line rather than offered as a sentiment.

An old lock gets opened before anybody prices a new oneA bronze mortise body is a repairable machine, and working it that way is most of the job in this town. Out of the edge it comes, the cover off, and then a look at what is in there: grease gone to wax on the levers, grit that arrived through the keyhole, a spring that finally let go, a bolt worn on one face. Washed, re-sprung and reset, that lock turns with one finger again and keeps its own knob, plate and cut in the leaf. If the body has cracked through or the part exists nowhere, you get told that instead, along with what would go in and what it costs.
A number that is finished when you hear itWhat gets quoted on the phone already contains the visit, the labor and whatever ends up screwed to the door, and the $89 call-out is a component of it rather than an extra waiting underneath. Arrivals between 8pm and midnight carry $45 and between midnight and 7am $85, both named while you are still deciding. After that the arithmetic is closed. A case packed solid with paint, a keeper fixed into trim, a bore somebody cut off center decades ago: none of it changes what you pay.
Paint is work, and it is quoted as workA leaf recoated every few years since the twenties closes into a rabbet that has lost a quarter inch to enamel alone. The bolt leaves the lock exactly as it should and then lands on a ridge instead of dropping through the keeper, and the household reads that as a lock going bad. Clearing the stop, the keeper mortise and the keyway is scraper and solvent work with real minutes in it, done on the same trip and inside the same figure. A good number of these calls finish with nothing new on the door, and that shorter invoice is the intended outcome rather than a fluke.
Every lock still on the door leaves with a key that fits itDoors here often carry two or three locks answering to two or three keys, one of which went missing during somebody else's ownership. The visit ends with a working key for each lock still hanging, tried while you watch, and wherever the mechanisms allow it they are brought onto a single blade. Where a keypad is in the stack, the blank from the carton goes on the machine that afternoon rather than back in the drawer. Ninety days on the labor, an itemized receipt by email, and a written description for a landlord, an office manager or an adjuster whenever one is asked for.
Cut into the leaf when the house or the shopfront went up, around the turn of the century
The bronze body in the edge
Added in the seventies, four screws driven straight through the paint of the day
The rim bolt screwed on above it
A keypad or a shelf deadbolt fitted above both, usually by whoever owned the place before you
Whatever went on last year

Where we work

Martinez and central Contra Costa, any hour

Pick your area for its own arrival time and the jobs we run there most.

(925) 436-1856

Open 24 hours, 7 days

Say whether the key meets a keyhole or a cylinder, and the rest of the call is quick

Martinez and the towns around the strait, around the clock. What sits in the edge of the leaf decides the work and the work decides the number, which is settled on the phone with the $89 visit and any late hour already inside it. It reads the same on the receipt. Ninety days on the labor, a rebuilt bronze case covered the same as a new lock.